#E-commerce

Amazon settles class-action lawsuit over return processing errors for over $1 billion, revealing the true cost behind 'free, hassle-free' return promises in e-commerce.

Phoebe Gates and Sophia Kianni's AI shopping startup Phia secured $35M funding, aiming to transform e-commerce with personalized shopping experiences and sustainable alternatives.

Temu and Shein suspend operations in Turkey as Ankara scraps duty-free online trade, marking another front in the global pushback against Chinese e-tailers.

Bunjang Global reports 8x user growth as K-pop fans drive a massive market for photocards. Learn how a $2,000 BTS Jimin photocard became a symbol of this global economy.

Japanese trader Be Forward has established a massive African foothold, with used car sales volumes rivaling Japan's largest domestic players since 2007.

South Korea's FTC Chairman Ju Byung-gi warned on Jan 12, 2026, that Coupang could face a business suspension following a massive data breach affecting 33.7 million accounts and unfair trade allegations.

Google announces Universal Commerce Protocol 2026 to standardize AI shopping agents. Partnering with Shopify and Target, Google enters a $5T battle with OpenAI and Amazon.

Google introduces the Google UCP AI agent shopping standard, a new open protocol for seamless shopping via AI agents like Gemini. Partnerships include Shopify and Walmart.

Amazon's 'Buy for Me' AI agent is sparking outrage among small retailers for scraping sites and listing products without permission. Discover why brands feel exploited by this new e-commerce model.

Shinsegae and Alibaba sign a massive MOU to drive 1 trillion won in annual transactions for Korean products. Learn about the Shinsegae Alibaba partnership 2026 strategy.

Coupang announces a $1.17 billion (1.68 trillion won) compensation plan for 33.7 million users after a massive data leak. Consumer groups label the coupon-based plan a marketing stunt.

KakaoTalk's gifting service saw nearly 200 million uses in 2025, according to Kakao Corp. A key trend is 'self-gifting,' with users buying luxury items like Dyson and Dior for themselves, signaling a major shift in digital consumer behavior.